Helping doctors and practices respond to patient hostility

While most practices have mastered the initial impact of COVID-19, a second phase of challenges has emerged. Staffing shortages, recruiting difficulties, and hostile patients are peaking as practices do their best to adjust to these new realities. Here are several ways to be well-prepared if hostility is directed at you by a patient.

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A path to cybersecurity

There are many frameworks available to help facilitate cybersecurity plans and so much advice and material online that it can result in analysis paralysis. A good place to start is with a standardized, well-supported framework to give you a map and what to do along the way, like the National Institute of Science and Technology Cybersecurity Framework (NIST CSF).

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Ophthalmology Quicksand Chronicles recap

“Ophthalmology Quicksand Chronicles,” an ASCRS podcast hosted by Nicole Fram, MD, and Elizabeth Yeu, MD, features an expert guest on each episode who shares their “quicksand moments” in the OR, lessons learned from those moments, and how these vulnerable situations ultimately helped them evolve as surgeons.

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Review of “Aerosol generation during phacoemulsification in live patient cataract surgery environment”

Hans Andrews, MD, ophthalmology resident, Vanderbilt Eye Institute, summarized “Aerosol generation during phacoemulsification in live patient cataract surgery environment” from the June edition of the ASCRS Journal Club.

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Review of “Reoperation for complications within 90 days of minimally invasive glaucoma surgery”

Hetal Ray, MD, ophthalmology resident, Yale Eye Center, provided a summary of “Reoperation for complications within 90 days of minimally invasive glaucoma surgery” from the July edition of the ASCRS Journal Club.

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