Helping doctors and practices respond to patient hostility

While most practices have mastered the initial impact of COVID-19, a second phase of challenges has emerged. Staffing shortages, recruiting difficulties, and hostile patients are peaking as practices do their best to adjust to these new realities. Here are several ways to be well-prepared if hostility is directed at you by a patient.

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A path to cybersecurity

There are many frameworks available to help facilitate cybersecurity plans and so much advice and material online that it can result in analysis paralysis. A good place to start is with a standardized, well-supported framework to give you a map and what to do along the way, like the National Institute of Science and Technology Cybersecurity Framework (NIST CSF).

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